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I seem to be having issues with opening files on this page. can someone please print screen and post on this page please. many thanks.

everytime I open the file it keeps reverting back to the same one.

I am only having this issue now after updating the software..

is anyone elese having same issue?

15 comments,0 shares,0 likes
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Disciple Media Support
almost 3 years

Hi There

Sorry to hear you are having issues with the app. Please can you email us at glowguides@disciplesupport.com and our tech team will get back to you.

All the best!
Disciple Media Support

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Awaken My Spirit
almost 3 years

thank you all sorted now

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datherton89
almost 3 years

It's happening to me too but I've found clearing the all the glow files from the download folder on my phone and downloading them again works.

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Tamsyn01
almost 3 years

Have you tried uninstalling and reinstalling the app? I was told to do that and it helped x

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Tamsyn01
almost 3 years

It's odd, I don't seem to have any issues now they "fixed" it but lots of people are. Hopefully it'll be up by the end of today. If not and you need any more screen shots, just let us know 😊

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Awaken My Spirit
almost 3 years

Thank You I really hope they fix these issues x

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Tamsyn01
almost 3 years

I think that's all of them 😊